A Note From Our Acting Director:
With the outbreak of the coronavirus COVID-19, these are difficult times and are demanding of us personally and professionally. I am humbled by your dedication to support essential services and meet these unprecedented challenges. Thank you for your flexibility, creativity and responsiveness in serving San Francisco and its residents. We hope that this will be your go-to site for COVID-19 information. If you have comments or suggestions about this website, please email DPW-Suggestions@sfdpw.org.
We will only get through this together, and we are a strong team!
– Acting Director Alaric Degrafinried
Messages From:
Disaster Service Workers:
Every day, Public Works staff from each of our burueas are serving the City's COVID-19 response. All employees who complete two or more hours of work related to the response to COVID-19 must submit the Incident Command System (ICS) 214 form and an ICS 211, form if applicaple. The hours tracked on the form must match the number of hours that are charged to the COVID-19 incident on your timesheet. Please review the ICS 214 guidelines to ensure you comply with this requirement.
Quick Links:
- City's Comprehensive COVID-19 Response
- Department of Public Health FAQs
- Department of Public Health Orders
- Emergency Child Care System (SFRecPark)
- Essential City Services
- Frequently Asked Questions
- Health Service System
- Pit Stop Public Toilets and Handwashing Stations
- Public Works Essential Services
- Request for Leave Information (DHR)
Recognize the Symptoms:
Contact your healthy provider if you are experiencing any of these symptoms.
If you don't have a health provider, contact the Nurse Triage System at 855-850-2249
- Fever
- Cough
- Shortness of Breath
- Sore Throat
- Tiredness
Work Resources:
City Notifications:
- DEM Press Releases
- DHR
- DHR COVID-19 FAQs
- DHR Memos and Notices
- DPH Health Orders
- Healthy Service System
- Resources In Other Languages
- SF CENtral - the City's COVID-19 Resource Page
Forms and Information:
- Coronavirus and the Public Works Community (APWA)
- Emergency Childcare Services
- Request for Leave
- Microsoft Teams Information
- Telecommute Request
- Training Resources (Log in, select "Work Links", select "SF Learning" and launch desired course)
- Training Tracker
Community Resources:
Family & Food
- 2-1-1 Social Services
- Centers for Disease Control and Prevention
- Curriculum Resources for Children
- Emergency Childcare Services
- Food Resources for Kids (SF and OAK)
- SFUSD Food Program
- Senior Health Advisory from the City
- Senior Grocery Hours
- Talking to Children about Coronavirus
Financial
- Free Internet for 60 days (Spectrum)
- Free Internet (Xfinity)
- Governor 90-day Mortgage Relief
- Mortgage and Financial Assistance
- Paying Your California Income Tax
- Paying Your Federal Income Tax
- Student Loans Relief
- Tenant Rights and Eviction Moratorium in SF
- Utility Payments
Well-Being Resources:
Feelings of well-being are fundamental to our overall health and ability to cope with difficulties. In a time of crisis, we need to pay more attention to self-care and care for families and friends. Each of us has different self-care tools: some common ones are time with friends and family, meditation, religion, being in nature, making something and exercise.
Caregiving
Education & Literature
Health & Fitness
Vulnerable Population
- Community Living Campaign
- Human Services Agency
- SF Disability & Aging Services Benefits & Resources Hub (Multilingual)
415-355-6700
Mental Health Resources:
Our mental health affects how we think, feel and act. It also helps determine how we handle stress, relate to others and make choices. Get the resources you need to help support and ease your mental state. We all need support in times like these!
Addiction & Recovery
- Addicts in Recovery Resources
- Alcoholics Anonymous
- Global Recovery Community
- Narcotics Anonymous
- National Institute on Drug Abuse
Behavioral & Mental Health
- Center for Workplace Mental Health
- Dealing with Anxiety (NY Times Article)
- Dealing with Grief (Harvard Business Review)
- Employee Assistance Program
- Mental Health America
- Mental Health in the Face of Uncertainty
- Stress and Coping (CDC)
- Taking Care of Your Behavioral Health
- UCSF Department of Psychiatry
Crisis Support:
You are not alone. If you need someone to talk to or know someone who may need a support system, please reach out. We're in this together
- 24/7 Crisis Text Line : Text MHA to 74141 to be connected
- California Peer-Run Warm Line : 855-845-7415
- Crisis Support Services of Alameda County : 800-309-2131
- Employee Assistance Program : 415-554-0610 or 800-795-2351
- National Domestic Violence Hotline : 800-799-7233 or text LOVEIS to 22522
- Suicide Prevention Crisis Line : 415-781-0500
- Talkspace (Online Therapy)
- UCSF Department of Psychiatry
Friendship Lines
- Institute on Aging Friendship Line - 800-971-0016
- Covia Well Connected Groups - 877-797-7299
- Bien Conectado - 877-400-5867
- LGBT National Hotline - 888-843-4564
- Trans Lifeline’s Peer Support Hotline - 877-565-8860
San Francisco, CA 94103
Additional Resources
