San Francisco Public Works’ Community Engagement team is responsible for educating merchants, property owners and residents of their rights and responsibilities regarding street and sidewalk cleanliness. When outreach falls on deaf ears, we enforce government codes to ensure sanitation standards are met to keep our neighborhoods clean, safe and looking good.
Public Works has the authority to assess penalties under the Administrative Code, Public Works Code, Health Code, and Police Code. The most common department citations have been issued for portions of the Health Code related to illegal dumping, maintenance of refuse collection services and public health nuisances, as well as portions of the Police Code related to public littering, littering on public property, public litter receptacles, and obstruction of streets and sidewalks. Citation recipients are given 90 days from issuance or decision of appeal to pay the amount due.
For general inquiries, you can reach the OnE Team at the following phone number: 415-641-2635. If you prefer to email us, you can send your inquiries to CodeEnforcement@sfdpw.org.
Public Works has a team of Outreach Coordinators to help inform the public about laws and ordinances related to cleanliness along the right of way. Assigned to geographic zones, Outreach Coordinators attend community meetings, respond to complaints, conduct inspections and staff several events hosted by the department.
To speak to an Outreach Coordinator about a topic specific to an area within San Francisco, please reach out to our appropriate staff:
Outreach Coordinator Contact Information
Rain (Ka Wing) Wong
Zone A (D2/3)
Desk: 415-641-2671
Cell: 415-740-5112
rain.wong@sfdpw.org
Rain Wong is the Outreach Coordinator in Zone A. Prior to joining SF Public Works, Rain worked at a nonprofit organization for more than six years with experiences in youth leadership/ workforce development serving the community. She takes pride in helping people in need and enjoys contributing ideas to help improve our city. She believes that it requires an entire community, including herself, to keep our city clean!
Domenique Charles
Zone B (D6)
Desk: 415-695-2149
Cell: 415-760-0311
domenique.charles@sfdpw.org
Domenique Charles is the Outreach Coordinator in Zone B. She takes great pride in being a native of San Francisco. Domenique studied Forensic Psychology in graduate school and has a true passion for grassroots, preventative and supportive services. She enjoys educating and supporting the community to help keep San Francisco clean. She enjoys traveling, writing/reading, food, music, and great shows or movies.
Ennis Harris
Zone C (D1/2/5)
Desk: 415-641-2374
Cell: 415-225-8655
ennis.harris@sfdpw.org
Ronald Aleman
Zone D (D8/9)
Desk: 415-641-2661
Cell: 415-725-6152
ron.aleman@sfdpw.org
Ron Aleman is assigned to Zone D. He has a long history of public service. He began his career with the San Francisco Department of Public Health. After two decades in the non-profit sector, helping make a positive difference in people’s lives and the surrounding community, he has joined Public Works to continue his work to make the communities he serves better places to live. Ron is married and has three teenage boys. They all share a love for the San Francisco Giants & 49ers.
Shannon Sweeney
Zone E (D10/D11)
Desk: 415-695-2193
Cell: 415 530-6664
shannon.f.sweeney@sfdpw.org
Shannon Sweeney is the Outreach Coordinator for Zone E. She grew up in the Bay Area and is currently a San Francisco resident. Her favorite part about her job is that she gets to help keep our city clean every day. In her spare time, she enjoys running, playing board games, trying new restaurants, and spending time with friends and family. She is always open to meeting residents and business owners in her zone, connecting them with resources, and providing them insights on Public Works rules and regulations.
Traci Lawrence
Zone F (D4/7)
Desk: 415-641-2664
Cell: 415-378-9109
traci.lawrence@sfdpw.org
Know Your Zone
- Full San Francisco Zone Map
- Zone A – Cow Hollow, Marina, Pacific Heights, Chinatown, North Beach, Russian Hill, Nob Hill.
- Zone B – Tenderloin, South of Market
- Zone C – Richmond, Haight Ashbury, Western Addition, Hayes Valley, Fillmore
- Zone D – Mission, Castro, Noe Valley, Glen Park
- Zone E – Bayview, Dogpatch, Hunter’s Point, Visitacion Valley, Excelsior
- Zone F – Sunset, West Portal, Park Merced
