DPW and the Real Estate Division (RED) have begun the implementation of a Computerized Maintenance Management System (CMMS). CMMS strives to replace many of the asset and work order management systems currently used by both departments. The web-based enterprise software solution that was selected, Infor EAM, is an industry leader in asset and maintenance management, and is successfully utilized by several major municipalities.

On November 17th, the project kick-off was held to formally announce the start of the venture. A core team of DPW and RED staff are currently collaborating to implement CMMS for both departments. The solution will provide DPW and RED with the following:

" Consolidation of disparate information and processes on the diverse real estate and city infrastructure assets within DPW and RED's portfolio.

" A tool to enable effective communication between client departments.

" A tool to enable the efficient coordination of resources to address all reactive/corrective/planned maintenance requests.

" Insight into ways to improve asset lifespan and decrease total cost of ownership through accurate measurement and analysis of both service delivery and total cost.

" Improved business process and best practices leveraged through the application.

For more information, click here for the Fact Sheet(PDF), or visit the Project Website.