9-1-1 Call Center
Why do we need to renovate the 9-1-1 Call Center?
The 9‐1‐1 Call Center is operated and managed by the Department of Emergency Management. It is located at the City’s Emergency Operations Center (EOC) at 1011 Turk Street in the Western Addition neighborhood and houses public safety dispatchers who answer all calls made to 9‐1‐1. These dispatchers are the initial point of contact for all of San Francisco’s first responders, 24 hours a day.





